iDefects  Comprehensive Property Defects & Handover Management System

Complete Digital Solution for Modern Property Management

iMaintain revolutionizes building operations with a powerful, cloud-based platform that streamlines maintenance workflows, enhances communication, and delivers actionable insights. Our end-to-end system connects residents, technicians, and management through intelligent automation and real-time data.

Key Features of iMaintain:

1. Intelligent Maintenance Management

• Automated Work Order System: Log, track, and resolve complaints with configurable SLAs and multi-channel notifications (email/SMS)

• Preventive Maintenance: Schedule-based triggers with automated work orders for equipment upkeep

• Corrective Maintenance: Dynamic work order creation with cost tracking by project/contractor

• Full Maintenance History: Comprehensive equipment lifecycle records with cost analytics

2. Mobile-First Technician Operations

• Dedicated Technician App: Available on iOS/Android with offline capabilities

• Real-Time Assignments: Instant push notifications for new tickets/updates

• Geofenced Check-Ins: Location-based worksite verification with digital reports

• QR Asset Management: Scan tags to view details, log maintenance, or check inventory

• Multi-Site Support: Single login manages multiple properties with language options

3. Comprehensive Asset & Inventory Control

• Live Asset Tracking: Real-time location monitoring with transfer history

• Smart Inventory System: Automated stock level alerts and reorder triggers

• Warehouse Management: Digital transfer logs between locations

• Stock-Take Tools: Physical count worksheets with variance reporting

4. Resident & Contractor Portals

• Self-Service Portal: Residents submit/view requests via web or mobile app

• Contractor Management: License/contract expiry alerts with performance tracking

• Third-Party Integration: Compatible with smart locks and IoT devices

5. Enterprise-Grade Infrastructure

• 99% Uptime Guarantee: Cloud-hosted with redundant backups

• Military-Grade Security: Role-based access with encrypted logins

• Data Compliance: Meets strict privacy regulations with audit trails

• Full Data Portability: Export to Excel/PDF with one-click archival

Why Choose iMaintain?

• 30% Operational Efficiency Gain: Automated workflows reduce manual processes

• 40% Faster Resolution Times: Real-time alerts and mobile access accelerate responses

• Complete Cost Visibility: Track maintenance expenses by asset/project

• Future-Proof Architecture: Cloud-based with API integration capabilities

• Scalable Solution: Grows with your portfolio from single buildings to cities

iMaintain transforms reactive maintenance into predictive asset management through:
AI-driven work prioritization
Equipment health analytics
Resource optimization tools

Experience the future of property operations with iMaintain – the intelligent platform chosen by leading developers and facility managers worldwide.